Frequently Asked Questions

How do I book a service?

You can book a service by filling out the booking form on our website. Provide your details, and we'll get back to you within 24 hours to confirm your appointment.

What areas do you cover?

We offer services across Qatar, providing door-to-door care for your pets.

Do you have a physical location?

No, we operate exclusively as a door-to-door service for your convenience. All services, including grooming, are done at your home.

What types of pets do you cater to?

Our services are designed for dogs, cats, rabbits, and birds. If you have another type of pet, feel free to contact us for a customized solution.

What grooming services do you offer?

We provide bathing, nail trimming, coat care, and other grooming essentials—all in the comfort of your home to keep your pets stress-free.

Can I schedule regular services?

Absolutely! We offer flexible scheduling options for recurring services such as dog walking or pet sitting. Let us know your preferences, and we'll set it up for you.

Are your staff trained and experienced?

Yes, all our team members are experienced pet care professionals who are passionate about animals and trained to handle pets of all temperaments.

What happens if my pet gets anxious during grooming?

We use gentle techniques to keep pets calm and comfortable. If your pet shows signs of severe anxiety, we will adapt our approach or recommend alternatives for their well-being.

Do you provide pet care services during holidays?

Yes, we are available throughout the year, including holidays. However, we recommend booking early as spots fill up quickly during peak times.

What is your cancellation policy?

You can cancel or reschedule your appointment up to 24 hours in advance. Cancellations made within 24 hours may incur a small fee.